Refund Policy
Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Returns
You have 30 days from the date of delivery to return an item. To be eligible, items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
The following items cannot be returned: gift cards, downloadable products, and items marked as final sale.
Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.
Exchanges
If you received a defective or damaged item, we will replace it at no extra charge. Please contact us within 7 days of delivery.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was defective or we made an error.
How to Initiate a Return
Please contact us via our Contact page with your order number and reason for return, and we'll guide you through the process.